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Payment: If you prefer not to pay by Direct Debit and/or want to receive a paper bill, the monthly price for your Virgin phone line with these options is: phone line and non-Direct Debit payment handling: £16.99; phone line and paper bill: £13.24; phone line, non-Direct Debit payment handling and paper bill: £18.24 (£19.49 with mobile broadband paper bill). These prices include a £5 payment handling charge payable to Virgin Media Payments Ltd and/or a paper bill charge of £1.25. You must, at a minimum, take all services included in your bundle for your minimum contract term. If you change any part of your bundle, standard prices apply.

Service availability: Services available in Virgin Media cabled streets only. Subject to network capacity, 12-month minimum term contract. If you cancel during the minimum contract period you will incur an early disconnection fee.

Installation: Installation charges apply (starting from £40 for standard install and, subject to availability, from £20 for Quickstart self-install). Payment may be required in advance. All prices include VAT.

Catch-up TV content: Catch-up TV content available for 7 days after broadcast. Once purchased, all chargeable on demand content must be viewed in 24 hours.

Premium TV channels: Premium channels and package upgrades must be kept for at least 30 days.  Premium TV Services are provided to you by Virgin Media Entertainment, the trading name of Future Entertainment SARL which is a subsidiary of Virgin Media Inc. You must subscribe to Sky Sports and/or Sky Movies in SD to take these channels in HD.  Sky Sports 3 HD and Sky Sports 4 HD are not included; Sky Movies Classics, Sky Movies Premiere +1 not available in HD.  £7 per set top box. Future Entertainment SARL is registered in Luxembourg (registered number B145414).  Its registered office is at: Mediacenter, Betzdorf, 11 rue Pierre Werner, L-6832, Luxembourg.

¹Unlimited anytime calls to UK landlines: You will not be charged for the first hour of direct-dialled local and national geographic voice calls (numbers beginning 01, 02 or 03). Re-dial before 60 minutes to avoid call charges. For full details of call charges and connection fees, visit our calling costs page.

Unlimited anytime calls to Virgin mobiles: Call connection fee does not apply. Virgin Mobile calls are free for the first 60 minutes. Calls to 'active' Virgin Mobile numbers are free. As with your landline calls, re-dial before 60 mins to avoid call charges. To be 'active', the Virgin Mobile number called must have originated a chargeable outbound call, SMS or data session within the previous 90 days. Remember that if you call a Virgin Mobile number that is roaming overseas, that number will still be charged any applicable roaming tariff, even though your part of the call may be free. Please note that new activations (e.g. new connections or numbers ported into Virgin Mobile) may take up to 72 hours to be recorded by our landline billing systems. Calls made prior to the number being recorded will be charged at the standard rate.

²Acceptable use policy: Acceptable use policy applies. Traffic Management operates from 4pm to 9pm and 10am to 3pm to ensure a consistent user experience.

³Virgin Media Security: Virgin Media Security is not compatible with Macs.

⁴ Free Virgin Media Hub for L and XL: Wireless enabled equipment required. Available to all new Broadband customers taking our Size: L and Size: XL Broadband services, and to existing Broadband customers upgrading to Size: XL (subject to status and credit checks). Wireless router for XXL: Wireless router and adapter are included in your package. Equipment remains property of Virgin Media.  Existing customers not upgrading their package can buy a Virgin Media Hub for £60 or a Wireless N router for £50.

⁵V Stuff: Free prints are available for 12 months following the activation of V Stuff. Monthly print allowance cannot be carried over into next month. V Stuff terms and conditions apply.

Free installation on broadband, TV and phone bundles:  Available to new customers buying a bundle with all three cable services (broadband, TV and phone).  You will receive a free installation, up to a maximum £40, via a credit applied to your first bill. Downgrading services in your bundle during the minimum period will attract a charge.  Offer ends 31/10/10