What services
can I get?

Enter your postcode
to find out

Existing customer?

 

Got a question?

Existing customers call
0845 650 4545

Existing customers
Contact us

Change your package

 

Manage your account

My Virgin Media is where you'll find everything to manage your broadband, phone and TV services with us. Just take a look at what you can do below. Then when you're ready, go to My Virgin Media to get started.

 
my virgin media icon

My Virgin Media

My Virgin Media is where you can:

  • Access your Virgin Media mailbox, if you've got Virgin Broadband
  • View and pay your bills and see your usage since your last bill
  • View your package and upgrade online
  • Print photos for free and back up important files like pictures and music, if you've got Virgin Broadband   
 
ebilling icon

How to switch to eBilling

View and pay your Virgin Media bills online

Access your bill online and if you're not registered you can do that here too.

Billing and payments help

 
email envalope

Virgin Media Mail

Connecting you

Access your emails anywhere, anytime with Virgin Media Mail.

Help with Virgin Media Mail

 
virgin mobile

Your Virgin Mobile account

Manage your account

Check your balance, your current tariff and all you need to know about your PAYG or pay monthly mobile account.