At Virgin Media, we like to get the big things right for our customers and throw in lots of nice little extras. You know, little things to make you smile that we only give to people we know and like - our customers. Because it's the little things that can make all the difference - like a friendly face to fix your service or the comfort of knowing you're getting the most for your money.
Have you realised all the great stuff you get from Virgin Media?
We think you should be able to watch all your favourite programmes in HD, but without having to pay extra for it. So whichever Virgin TV package you have, you can enjoy up to 23 HD channels at no extra monthly cost. All you need to watch them is a HD Ready TV and one of our nifty HD boxes: V HD Box or TiVo box. To watch our HD channels, simply press 'Home' on your remote control, then select 'TV Guide' and 'High Definition'.
See our HD channels here >
Forgotten to record something? No problem. Catch Up TV is included with all our TV packages. That means you can watch our pick of the last 7 days' viewing on BBC One, Two, Three, Four, ITV 1, 2, 3 and 4, Channel 4, E4 and More4 and FIVE, whenever you want to. To get started with Catch Up TV, just press ‘Home’ on your remote and select 'Catch Up TV’.
Virgin Media TV XL, TV L, TV M+ or Sky Premium subscribers can watch their favourite shows from their Sky package whenever they fancy on Sky Anytime.
And there’s even more
Our repair team won’t take your money
As a customer, you’re covered by lifetime service and repairs. So on the off chance there’s a hiccup, our broadband or television engineers won’t ask you for a penny (but they do love a good biscuit).
Call Virgin Mobile numbers from your home phone for no extra cost
At Virgin Media, we like saving you money. So we’ve included calls from your Virgin Media home phone to any Virgin Mobile phone as part of your call package. Whether you've got Talk Weekends, Talk Evening & Weekends or Talk Anytime, you can chat at those times without being charged a penny.
Free directory enquiries
Whether you call from a Virgin home phone or mobile, calls to Virgin Media national directory enquiries on 118180 won’t cost you a penny. Perfect when you need a tickle in a hurry.
Watch the Barclays Premier League at home
Nothing beats seeing the greatest sporting moments live – and with everything from the Barclays Premier League to World Rally Champs, ESPN is the channel to catch them. It’s £8 a month on TV M+ and L, but our TV XL customers get ESPN for no extra cost.
To find out more about all the little extras you get as a Virgin Media customer, head over to virginmedia.com/tickles
See how our extras compare to our competitors
1. Sky HD Pack charge provides access to around 50 HD channels, including Sports and Movies channels, dependingon SD channels subscribed to. 2. Traffic management policy applies. Sky £7.50 service not traffic-managed.3. Up to 10 phone calls per day, from your Virgin Phone. 4. Excludes misuse/mistreatment.
Calls to Virgin Mobile phones at no extra cost: Call connection fee does not apply. Virgin Mobile phone calls are free for the first 60 minutes. Calls to 'active' Virgin Mobile numbers are free. As with your landline calls, re-dial before 60 mins to avoid call charges. To be 'active', the Virgin Mobile phone number called must have originated a chargeable outbound call, SMS or data session within the previous 90 days. Remember that if you call a Virgin Mobile phone number that is roaming overseas, that number will still be charged any applicable roaming tariff, even though your part of the call may be free. Please note that new activations (e.g. new connections or numbers ported into Virgin Mobile) may take up to 72 hours to be recorded by our landline billing systems. Calls made prior to the number being recorded will be charged at the standard rate.
Free Calls to Virgin Media national Directory Enquiries Service on 118180 are only available from a Virgin Media home phone (Cable & National) and Virgin Mobile; charges apply for calls to 118180 from other operators. Fair Use Policy applies, with a maximum of 10 calls per day. Calls breaching this Fair Use Policy will be subject to retrospective charge of 30p per call. Onward connection restrictions apply. Further terms and conditions apply, see www.virginmedia.com for details.
HD: HD ready TV and V HD/V+ HD/TiVo Box connected with HDMI cables required to view HD content.
Catch Up TV: Available in all digital TV packages. Catch up TV content available for 7 days after broadcast.
Sky Anytime: Sky Movies on Sky Anytime included with Sky Movies Collection and Sky Sports on Sky Anytime included with Sky Sports Collection.